Legal
Privacy Policy
Rooted Roast by Dagali — Last updated: May 2025
At Rooted Roast by Dagali ("Rooted Roast", "we", "our", "us"), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order, subscribe to our newsletter, scan QR codes on our coffee bags, or interact with our services.
1. Information We Collect
Personal Information
When you place an order, contact us, subscribe to newsletters, or use our services, we may collect:
- name,
- email address,
- phone number,
- shipping and billing address,
- payment information,
- and other information you voluntarily provide.
Technical Information
When visiting our website, we may automatically collect:
- IP address,
- browser type,
- device information,
- pages visited,
- referring websites,
- and usage analytics.
QR Code Interactions
When scanning QR codes connected to Rooted Roast editions, we may collect anonymous analytics data such as:
- number of visits,
- device type,
- approximate location,
- and page interaction statistics.
This helps us improve the experience and storytelling connected to each edition.
2. How We Use Your Information
We use collected information to:
- process orders,
- deliver products,
- provide customer support,
- improve the website and user experience,
- communicate about orders or services,
- send newsletters or marketing communications (only if subscribed),
- and improve our coffee editions and digital experiences.
We never sell your personal information to third parties.
3. Payments
Payments are processed through secure third-party payment providers.
Rooted Roast does not store full payment card information on our servers.
4. Cookies
Our website may use cookies and similar technologies to:
- improve functionality,
- analyze website traffic,
- remember preferences,
- and improve user experience.
You can control or disable cookies through your browser settings.
5. Newsletter & Marketing
If you subscribe to our newsletter, we may occasionally send:
- product updates,
- new editions,
- café news,
- stories from Dagali,
- and special offers.
You can unsubscribe at any time using the unsubscribe link included in emails.
6. Data Protection
We take reasonable technical and organizational measures to protect personal information from:
- unauthorized access,
- misuse,
- loss,
- or disclosure.
However, no online system can guarantee absolute security.
7. Third-Party Services
Our website may use trusted third-party services such as:
- payment providers,
- analytics tools,
- hosting services,
- email marketing platforms,
- and embedded social media content.
These providers may process certain data according to their own privacy policies.
8. Your Rights
Depending on applicable laws, you may have the right to:
- request access to your personal data,
- correct inaccurate information,
- request deletion of your data,
- withdraw consent,
- or object to certain processing activities.
To make such requests, please contact us at:
9. Children's Privacy
Our services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
11. Contact
Rooted Roast by Dagali
Dagalivegen 150, Dagali, Norway