Rooted Roast by Dagali
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Legal

Terms of Use

Rooted Roast by Dagali — Last updated: May 2025

Welcome to Rooted Roast by Dagali ("Rooted Roast", "we", "our", "us"). By accessing or using our website, services, online store, or visiting our café and roastery, you agree to the following Terms of Use.

Please read them carefully before using this website.

1. General Information

This website is operated by Rooted Roast by Dagali, located in Dagali, Norway.

These Terms of Use apply to:

  • our website,
  • online store,
  • digital content,
  • QR-code edition pages,
  • subscriptions,
  • and any services provided through our platform.

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

2. Products & Availability

We aim to present our products as accurately as possible, including:

  • descriptions,
  • tasting notes,
  • images,
  • roast profiles,
  • and pricing.

Because coffee is a natural product and many of our editions are small-batch roasted, slight variations may occur between batches.

All products are subject to availability. We reserve the right to modify products, discontinue editions, adjust pricing, or limit quantities at any time without prior notice.

3. Orders & Payments

By placing an order, you agree that:

  • all information provided is accurate,
  • payment details are valid,
  • and you are authorized to use the selected payment method.

Payments are processed through secure third-party payment providers. We reserve the right to refuse or cancel any order if fraudulent or suspicious activity is detected.

4. Shipping & Delivery

We aim to process and ship orders as quickly as possible. Delivery times may vary depending on:

  • destination,
  • weather conditions,
  • carrier delays,
  • and seasonal demand.

Rooted Roast is not responsible for delays caused by shipping providers or circumstances beyond our control. Customers are responsible for ensuring shipping information is correct at checkout.

5. Returns & Refunds

Due to the nature of freshly roasted coffee, opened coffee products cannot usually be returned.

If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery at:

hello@rootedroast.no

We will always do our best to find a fair solution.

6. QR-Code Edition Pages

Each Rooted Roast edition may include QR-code access to digital storytelling pages, edition information, brewing recommendations, or multimedia content.

These pages are provided for informational and brand experience purposes only. Content may change, evolve or be updated over time.

7. Intellectual Property

All content on this website, including logos, branding, photography, product names, edition concepts, copywriting, graphics, and website design belongs to Rooted Roast by Dagali unless otherwise stated.

No content may be copied, reproduced or used commercially without written permission.

8. User Conduct

You agree not to:

  • misuse the website,
  • attempt unauthorized access,
  • distribute malicious software,
  • interfere with website functionality,
  • or use the website for unlawful purposes.

9. Limitation of Liability

Rooted Roast by Dagali shall not be held liable for indirect damages, loss of data, loss of profits, interruptions, or technical issues arising from use of the website or services.

All services and content are provided "as available" and "as is".

10. Privacy

Your privacy matters to us. Please review our Privacy Policy for information about how we collect, use and protect personal data.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time. Changes become effective immediately upon publication on the website.

12. Governing Law

These Terms of Use are governed by the laws of Norway. Any disputes arising from the use of this website shall fall under Norwegian jurisdiction.

13. Contact

Rooted Roast by Dagali
Dagalivegen 150, Dagali, Norway

hello@rootedroast.no